Notice: Due to ongoing construction, 4 East is currently closed to the public.  To obtain items located on 4 East, please place an online request for the item to be paged for you using the ‘Place Request’ button in the catalog. Please visit our Circulation FAQ page for assistance in using our catalog.
Notice: Due to ongoing construction, 4 East is currently closed to the public.  To obtain items located on 4 East, please place an online request for the item to be paged for you using the ‘Place Request’ button in the catalog. Please visit our Circulation FAQ page for assistance in using our catalog.
Michigan State University Libraries
Reference and Discovery Services
366 W. Circle Dr.
East Lansing , MI 48824
United States

About Reference and Discovery Services

Reference and Discovery Services provides multi-modal, point-of-need research and technical assistance to MSU affiliates and community users in support of MSU’s teaching and outreach mission.

Head of Reference & Discovery Services
Emilia Marcyk-Taylor
marcyk@msu.edu

Reference and Research

You can get help with a reference or research question in the following ways:

A librarian helps a student at the reference desk

Technical Support

Reference and Discovery Services provides technical and functional support for the MSU Libraries' electronic resources and core discovery systems:

  • MSU Net ID authentication to the Libraries’ electronic resources
  • Troubleshooting off-campus and full-text access to electronic resources
  • Integration of library resources into learning systems and other course-related materials (i.e., stable links)
  • First point-of-contact technical support for MSU Commons, MSU's institutional repository.
  • First point-of-contact technical support for EndNote, a citation management software.

You can get technical support for using library resources in the following ways:

If you have problems with D2L, call the MSU IT Service Desk at 517-432-6200 for assistance.

A consultant answers phone calls

Note

The MSU Libraries does not provide health, medical, legal, or personal advice. To protect privacy, MSU salary information is not provided over the phone or by email.

The confidentiality of library records in the state of Michigan is protected by "The Library Privacy Act," Michigan Compiled Laws 397.601-606, Act 455 of 1982. Note that federal law may supersede rights provided by this Michigan Law.