Policy
and Procedure Statement 2.4.3
Rush
Service
October
2004
I. General
A. Rush materials are those materials for which
the library has an urgent need.
II. Requests for Rush Service
A. Rush service is requested at the time that an
order request is submitted. As noted in statement 2.2.1, order requests may be
submitted to Collection Management by any library patron or staff member. Rush
service may be requested for any order request; but it is expected that
restraint and discrimination will be used in requesting this service.
B. Although requests for rush service are made
at the time that an order request is submitted, requests for uncataloged materials (see statement 1.3.17) are often rush
cataloged. There is no limitation placed on the number of requests submitted in
this manner.
III. Considering the nature of rush materials as
outlined in I (above), the processing of rush order requests and newly received
rush materials is given the highest priority. (As noted in statement 2.2.3, the
processing of assigned reading order requests and newly received materials also
is given the highest priority.) In order to implement this policy the
procedures listed below are followed:
A. When an order request for a rush item is
filled out, "Rush" is marked in red in the "rush" box.
B. When an order request for a rush item is
received in Monograph or Serials Acquisitions it is searched and verified
before regular order requests.
C. Each morning Monograph and Serials
Acquisitions inputs order records on Innopac for rush
monograph requests including assigned reading. The order is coded
"rush" on the order record.
D. When a rush or assigned reading item is
received in the Current Processing Team it is flagged so as to indicate its
status: a rush item receives a red flag and an assigned reading item receives a
yellow flag. Monograph rush items are placed on the rush shelf and are
prepared for cataloging within 24 hours. Serial rush items are delivered to the
appropriate cataloger immediately after receipt on Magic.
E. Monographs not ordered rush may be so
designated by bibliographers after they have been received. This is
accomplished by placing a red flag in the item while reviewing new receipts on
New Acquisitions review. Monograph Acquisitions removes all items from New
Acquisitions review every Monday, Wednesday, and Friday. Therefore, any
monographs designated as rush after being received arrive in the appropriate
cataloging team one or two days after being flagged.